We make no representation that the domain name you wish to register is capable of being registered by or for you or that it will be registered in your name. You should not assume registration of your requested domain name(s) until you have been notified that it has been registered. You shall indemnify us and keep us indemnified and hold us harmless from and against any breach by you of these terms of business and any claim brought against us by a third party resulting from the provision of Services by us to you and your use of the Services. If you fail to pay any sums due to us as they become due, we may suspend the Services and/or terminate this Agreement forthwith without notice to you. Collective Labs owns copyright of all it's services and after purchase has the right to monitor your services aswell as geolocation information, third party traffic, and unauthorized activity. If you break any of these terms and conditions and you fail to correct the breach within seven (7) days following written notice from us specifying the breach, we may terminate this Agreement forthwith. If you are a company and you go into insolvent liquidation or suffer the appointment of an administrator or administrative receiver or enter into a voluntary arrangement with your creditors, we shall be entitled to terminate this Agreement forthwith. On termination of this Agreement or suspension of the Services we shall be entitled immediately to block your Web Site and to remove all data located on it. We shall be entitled to delete all such data but we may, at our discretion, hold such data for such period as we may decide to allow you to collect it at your expense, subject to payment in full of any amounts withstanding and payable to us. COLLECTIVE LABS reserves the right to refuse service to anyone.
You agree to pay for services you purchase from COLLECTIVE LABS. We do accept payments through Credit Card, PayPal and BitCoin. Any unpaid service will be suspended after 2 days and would be terminated after 5 days, no data will be restored. Any funds sent to COLLECTIVE LABS which are in excess of the amount owed can only be reimbursed in credit and cannot be refunded.
COLLECTIVE LABS would suspend your account after 2 days of your payment due date. However COLLECTIVE LABS would not terminate your account until 5 days due your payment date. Termination of your account can be prevent by requesting our Billing department by raising a support ticket. If any chargebacks occur on the account we reserve the right to terminate your service and recycle your server(s) immediately and without notice. Anyone caught violating our Acceptable Use Policy or Terms of Service may be terminated without warning and with no refund.
Clients using COLLECTIVE LABS services take the full responsibility of the content they host on our servers. They hold the full responsibility of any illegal content(if any) they host with us. If they host any of the restricted content which is listed above, their service will be suspended/terminated and no refund would be offered. All downloadable files or files stored on the server must be available for download via a HTML document stored on the Internet in a publicly or privately accessible area, and must be directly related to the general nature of the website index. Illegal content such as pirated software, music or other media are strictly prohibited and are not allowed on COLLECTIVE LABS servers.
Cancellation requests must be submitted through the client area. To do this, open a ticket with our Billing department. You may cancel your services at any time with us however if you are wanting a refund you must open a support ticket prior to the cancellation or else you will not be eligible for the refund. It is your responsibility to ensure any paypal subscriptions and/or recurring Credit Card subscriptions that you may have setup are cancelled, COLLECTIVE LABS will not be responsible for any funds paid to us in excess and will not refund them. No other forms of cancellation are accepted.
All services rendered by COLLECTIVE LABS are non-refundable. This includes, but is not limited to: setup fees, one time fees, monthly service fees, upgrade fees, additional service fees, administrative fees, and late fees. Customer agrees not to chargeback or dispute any credit card or PayPal payments for services rendered. A chargeback or dispute of payment for services rendered will result in an additional charge and will be subject to collection by an authorized collection agency. Disputes or chargebacks will result in immediate service termination. Customer is responsible for any fees and costs (including, but not limited to, reasonable attorneys' fees, court costs and collection agency fees) incurred in enforcing collection.
Any funds sent to COLLECTIVE LABS which are in excess of the amount owed can only be reimbursed in credit and cannot be refunded.
We reserves right to suspend account when your account limits such as Disk Space & Bandwidth are exhausted unless prior arrangements are made to either upgrade your plan or bill you at an agreed cost. Such overages will be charged at a cost agreed upon by the customer and COLLECTIVE LABS. We also, offer flexible upgrade of hosting services as per customer business requirement without any downtime.